Andeavor Transforms How It Works Using Thomson Reuters Legal Tracker

Andeavor Transforms How It Works Using Thomson Reuters Legal Tracker

Legal Tracker Delivers Significant Cost Savings

Thomson Reuters today announced that market-leading e-billing and matter management solution, Thomson Reuters Legal Tracker™ (formerly Serengeti Tracker™) has helped drive significant results for Andeavor’s legal department. Andeavor, formerly Tesoro Corporation, is a premier refining, marketing, and logistics company with operations primarily located in the western and mid-continent United States.

Last year, Andeavor’s incoming General Counsel Kim Rucker tasked the Andeavor Legal Operations team with reviewing the company’s existing legal procurement process in order to better understand and control their legal spend. 

The team, consisting of Clifford Barr, managing counsel for Legal Operations, and legal operations analysts Monica Moton and Michelle Straus, identified the need to improve reporting and budgeting processes, how they assign work to outside firms, and how they evaluate their performance.

To address these challenges, the Legal Operations team relied upon Legal Tracker as their preferred tool for managing legal spend to budget, creating reports, installing and enforcing billing guidelines, and even identifying areas of need.

The decision to implement Tracker was in part driven by the desire to reposition the legal department as an organizational function that helped deliver business growth, rather than the misconception that legal departments are often just “cost centers.”

Additionally, the Legal Operations team highlighted the solution’s advanced reporting and audit features as particularly value-adding.

“The biggest functionality of Tracker has been the robust reporting,” said Clifford Barr. “It has enabled us to do a lot of cost savings reports on legal spend versus budgets. This has been critical to us to justify the existence of the Legal Operations team.”

The team also saw potential benefits across several other areas of the business, not least of the comprehensive budgeting functionalities, which provided greater visibility of spend and helped demonstrate clear cost reductions.

“My favorite feature is probably the budget function,” said Monica Moton. “It has saved me the most time, and I use it all the time. It helps us stay on track as a business, managing the department more as a business function than just a cost center.”

The Andeavor legal department could not be more delighted with the impact Legal Tracker has had on the business, not only in delivering improved ROI on legal spend, but also in demonstrating the legal department’s ability to add clear and quantitative value as an organizational function. Andeavor has increased their reductions by $700,000 in the last two quarters, enough to pay for the legal operations team five times over.

Click here to watch a series of videos in which members of the Andeavor Legal Operations team, including Monica Moton, Michelle Straus, and Clifford Barr, describe their experience of using Legal Tracker and the enormous benefits it has brought to the business.

Thomson Reuters Legal Tracker is the top-ranked and most widely used legal matter management, e-billing, and analytics system among corporations and law firms. Recently it was named the #1 e-billing and matter management system by both HBR and Corporate Counsel magazine. Designed to give corporate law departments a clear view of their entire legal landscape, Tracker helps law departments implement tighter cost controls, reduce spend, and drive efficient collaboration—both internally and with outside counsel. And, because it is offered as a SaaS system, Tracker does this all without the need to purchase and maintain software, saving organizations’ IT staff time and money. Legal Tracker holds the largest collection of e-billing, matter management, and live-rate analytics information, with detailed data on lawyer performance that includes costs, staffing, duration, predictive accuracy, and evaluations by clients. For more information, please visit