Corporate Legal e-Billing Technology in New Gartner Reports

Corporate Legal e-Billing Technology in New Gartner Reports

Evaluation also Based on Completeness of Vision
Eagan, Minn.

Serengeti Law, a Thomson Reuters business and provider of Serengeti Tracker™, – the legal profession’s most widely used and highest rated e-billing and matter management platform – was positioned the furthest for “Ability to Execute” among eight software vendors in a recent report from Gartner,“Magic Quadrant for Enterprise Legal Management.”

Enterprise Legal Management (ELM) is a category of software that helps corporate legal departments streamline legal processes, analyze legal risk and reduce their overall legal spend.

According to Jim Herrmann, senior manager of implementations at Thomson Reuters, industry knowledge and service excellence are Serengeti’s strengths. “Based on our opinion, the most important metric in the Gartner survey is execution,” he said. “Our customers love Serengeti because our products are great, our approach is consultative and we simplify their work. And they know they won’t be nickeled and dimed for basic reports or when adding a new firm.”

“The inaugural Gartner report on Enterprise Legal Management recognizes the growing importance of ELM in helping corporate legal departments manage their operations more efficiently while more effectively managing risk,” said Eric Laughlin, general manager of the Thomson Reuters Corporate segment. “This has underscored our investment in innovative workflow solutions developed and designed to exceed customer expectations.”

According to Laughlin, Serengeti Law also has made substantial recent investments in its technology infrastructure which will further enhance its ability to meet customers’ needs. “We’re establishing new international data centers that will be operational next year to enhance existing service to our global clients,” he said.

Serengeti Tracker is web-based software used to manage matters, invoices, budgets, status reports and documents from outside counsel firms, which includes 100 percent of both the AmLaw 200 and Global 100. Serengeti Tracker holds the largest collection of e-billing, matter management and live-rate analytics information, with detailed data on attorney performance that includes costs, staffing, duration, predictive accuracy and evaluations by clients.

For additional information on Serengeti, visit Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Thomson Reuters

Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs approximately 60,000 people and operates in over 100 countries. For more information, go

Jeff McCoy
Thomson Reuters
+1 651-687-4091