Thomson Reuters today announced that market-leading e-billing and matter management solution, Thomson Reuters Legal Tracker™ (formerly Serengeti Tracker™), has introduced new and enhanced functionality designed to help clients compare the performance of their legal department to industry benchmarks and streamline common Tracker workflows with new automation tools.
Legal Tracker clients already have access to the world’s largest source of aggregated comparative and benchmark data to measure, in real-time, the performance of their legal department and outside counsel. Now, Tracker Benchmark Index data is available in the Tracker Dashboard Charts as well—providing a new means of displaying and comparing the real-time data and trends to assess the performance of the legal department against industry averages. Clients can now quickly chart their own data against dozens of metrics and even filter down to evaluate spend for specific matter types and timekeeper rates.
Streamlining legal department workflows has always been at the heart of Tracker, and this theme continues with new tools to speed up common tasks such as matter creation, timekeeper review, and self-help resources. Clients can dramatically speed up matter intake with Smart Matter Creation, a powerful yet easy-to-use feature that allows administrators to configure rules with the power to add, fill in, or limit user-selectable fields within specific matter forms. Timekeeper Rate Review, a widely used best practice for standardizing and controlling law firm rate increases, has been made more configurable with new approval routes and reviewer options, along with improvements to the overall timekeeper review user experience. And a redesigned Help tool makes it easier to find quick answers to common Tracker questions. Law firms using Tracker will also benefit from a new Firm Matter Data Upload function, eliminating the need to manually enter firm-specific information by hand.
“Tracker is known as a powerful tool for helping legal departments determine—and communicate—the value they bring to their greater organization,” said Dan Bodnar, director of Legal Tracker Product Management. “With our latest developments aimed at helping users better visualize benchmark data and be even more productive by modernizing key aspects of the user experience, we’re following through on that commitment.”
Thomson Reuters Legal Tracker is the top-ranked and most widely used legal matter management, e-billing, and analytics system among corporations and law firms. Recently it was named the #1 e-billing and matter management system by both HBR and Corporate Counsel magazine. Designed to give corporate law departments a clear view of their entire legal landscape, Tracker helps law departments implement tighter cost controls, reduce spend, and drive efficient collaboration—both internally and with outside counsel. And, because it is offered as a SaaS system, Tracker does this all without the need to purchase and maintain software, saving organizations’ IT staff time and money. Legal Tracker holds the largest collection of e-billing, matter management, and live-rate analytics information, with detailed data on lawyer performance that includes costs, staffing, duration, predictive accuracy, and evaluations by clients. For more information, please visit www.legaltracker.com.